Promotional Terms and Conditions

Sunshine Radio’s Rock, Shop and Recover Competition PROMOTIONAL TERMS & CONDITIONS




  1. The Promotion Period begins on March 27th at 6am and entries close on 15th April 2017 at 11.59pm
  2. Entry is via and a form thereon.
  3. The caller must identify themselves when called on the phone number provided. They must repeat the specified phrase as the first words spoken. Calls may be made by Sunshine Radio at any time of our choice, and may be pre-recorded. Participants give permission for their voice to be played back on-air.
  4. The winner will be the finalist with the most public votes cast.
  5. Participants may enter only once.
  6. Participants must live in the postal areas of: Herefordshire, Worcestershire, South Shropshire and the Marches, Monmouthshire and Gloucestershire.
  7. Participants may be any age, however if the participant is under 18 years of age and wins the prize, they must take a parent or legal guardian who is aged 18 years of age or older with them on the trip. All entrants must be in possession of a valid UK passport.




  1. Return economy flights from Birmingham to Rome for 2 people Friday July 14th 2017 at 06.50 returning on Sunday 16th at 21.40 with Monarch.
  2. A 2 night stay at Hotel Ponte Sisto with breakfast included, checking in on Friday 14th July 2017.
  3. £500 spending money (given in cash in GBP's)
  4. 2 Tickets (standing) to U2's Joshua Tree tour concert at the Stadio Olimpico Rome on Saturday 15th July 2017.
  5. The prize includes return train tickets from Fiumicino Airport, Rome to central Rome (Termini). A cash allowance will also be provided to cover a return taxi journey to/from the hotel.
  6. Two My Day My Way Spa Days at the Malvern View Spa, Bank House Hotel (includes two 30 minute or one 60 minute treatment per person, light lunch and full use of robes, slippers and Spa facilities). To be used only on return from Rome. Date to be agreed (when available) with Malvern View Spa, Bank House Hotel.
  7. The prize does not include transfers to or from the winners home to the airport or from the airport to the winners home, additional accommodation made necessary by flight schedules or cancellation, food and drink (apart from the breakfast included at the hotel), passports, visas, vaccinations, additional spending money, taxes (other than those mentioned above), additional activities or excursions, insurance, items of a personal nature, in-room charges and all other ancillary costs. The winner may be required to present their credit card at time of accommodation check in. The prize must be taken on the set dates, with Friday 14th July 2017 as the date of departure. Standard terms and Conditions of traveling with Monarch will apply. Flight times may be subject to change.


Passage T's and C's which passengers will be bound by.





  1. The mechanic can be executed at any time within the promotional period.
  2. Entrants qualification is at Sunshine Radio’s discretion.
  3. The mechanic for this competition can be changed or altered at any time within the promotional period.
  4. If the mechanic is changed or altered, the entrants already in the draw will remain in the draw and any further entrants will join the entrants already in the draw.




"Sunshine Radio" means all companies in the Sunshine Radio Group including Sunshine FM Limited and Murfin Media Limited and all brands and operating companies controlled by or associated with those entities.


The ‘Promoter’ is Sunshine Radio (and name of other participating organisation(s), or sponsor(s), or advertising agency - if applicable)


‘Disqualified Participants’ are:


  1. all Sunshine Radio employees, all employees of participating sponsors or promoters and/or advertising agencies and their Immediate Families;
  2. all people under the age of 18 years where the prize incorporates air travel or any other element which would be illegal to supply to a person under the age of 18 years;
  3. all people who have won a prize from the station/s running this promotion in the last 30 days. If the previously won prize was valued at over £500, the winner must stand-down from entering for a period of 60 days.


‘Immediate Families’ include spouses, Grandparents, Parents, Children, and Grandchildren whether by marriage, past marriages, remarriage, adoption, co-habitation or other family extension.



  1. These Promotion or Competition Rules (‘the Rules’) apply to all Sunshine Radio Promotions

Competitions (collectively ‘the Promotion’) conducted on or off air and by means of any


medium – radio, television, print, telephone or computer. The Rules may change from time to time.

  1. If a particular Promotion has specific rules or terms (‘the Specific Rules’) those Specific Rules will apply if there is any inconsistency with the Rules.
  2. Unless otherwise stated in the abovementioned specific rules or terms, registration or entry is limited to 1 per person, per household.
  3. Entry into the Promotion is deemed to be acceptance of the Rules and confirmation that the entrant has the necessary authority (for example from the bill payer or owner of a telephone) to enter the Promotion.
  4. No purchase is necessary to win or participate in the Promotion, unless specified in the Specific Rules.
  5. The Promotion is open to UK Residents only. Disqualified Participants may not enter in the Promotion.
  6. Sunshine Radio reserves the right to exclude any person from participating in the Promotion on reasonable grounds.
  7. Sunshine Radio reserves the right to refuse to award any prize to an entrant who Sunshine Radio decides (in its sole discretion) has violated the Rules, gained unfair advantage in participating in the Promotion or won using fraudulent means.
  8. By participating, entrants grant Sunshine Radio exclusive permission to use their names, characters, photographs, voices and likeness in connection with the Promotion and for future promotion and marketing purposes and waive any claims to royalty, right or remuneration for such use.
  9. All entrant personal details must be valid and up to date and will be held by Sunshine Radio and may be used for the purpose of the Promotion and for future promotion and marketing purposes in accordance with Sunshine Radio's Privacy Policy (see unless otherwise directed by contestants at the time of entry.
  10. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  11. Personal information provided at the time of entry is presumed to be true and, in the case of text or email notification – active, through to and beyond the date of the Promotion’s completion.
  12. Where the promotion involves texting, the following apply:
    1. Any form of automated text message is invalid;
    2. The telephone number from which the entry was made will be stored in a database. The entrant has a two-business-day period from the time of entry to request removal from the database. If no request is made it is deemed acceptance that the information can be used for future promotion and marketing purposes; and
    3. Sunshine Radio takes no responsibility for text costs incurred after the Promotion has closed as stipulated in the Specific Rules.


Winning the Prize

  1. Only the person who originally entered the Promotion can be awarded the prize (‘the Winner’).
  2. The Winner will be determined in the manner set out in the Rules or the Specific Rules – if not specified then as determined by the Promoter who shall for this purpose be deemed the Judge.
  3. The Judge’s determination of the Winner will be final and no correspondence will be entered into.
  4. The Winner will be notified by phone (voice or text) and must be available for the preparation of all publicity that may be required by Sunshine Radio. Where attempts to contact the Winner fail (eg when the Winner cannot be contacted by phone after three attempts or mail sent is returned) Sunshine Radio will select another winner. If, after successful notification, the prize is not collected within two months of being announced it will be regarded as forfeit. (Note: 3 attempts to contact the Winner will include individual calls to any numbers provided at the time of entry. However, should the prize’s total worth equal less than (enter amount) and be a live-to-air draw, only one failed attempt at contact will be acceptable before the Judge selects another winner.)
  5. The prize is not redeemable for cash or transferable. No other family members, friends, office associates or any other person will be able to participate on the Winner’s behalf.
  6. Where the Winner is required to claim the prize in person, they must provide proper identification (e.g driver’s license, passport, birth certificate).
  7. The Winner takes the prize entirely at his/her own risk and indemnifies Sunshine Radio in respect of any claim for any accident, injury, property damage or loss of life that may occur in connection with the prize. The Winner is responsible for all insurance, tax or other costs that may be associated with the prize.
  8. Where the prize includes air travel and/or accommodation, either international or domestic (“the Travel Prize”):
    1. the Winner MUST have valid documentation, including but not limited to valid passports and Visas, which meet the requirements of immigration and other government authorities at every destination.
      1. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities (including any costs associated with delay, will be the sole responsibility of the Winner).


    1. The Winner and their travelling companion (if applicable) must travel together at all times. The Winner is responsible for transport from their residence to their nearest international airport for flight departure and from their nearest international airport to their residence upon returning to the UK.
    2. Flight tickets are available on the regular scheduled services of each airline and are subject to seasonal embargos. The flight itinerary may have to be adjusted depending on the airline's departure city and their current flight schedule. Unless otherwise specified, the air travel is economy class.
    3. Any changes to travel dates or additional accommodation outside the travel period specified in the Travel Prize details, made by the winner, which incur additional costs, are to be paid by the Travel Prize winner.
    4. Unless explicitly stated in the Specific Rules, the Winner will be responsible for expenses including, but not limited to, spending money, meals, drinks, transport, laundry charges, activities, incidentals, taxes (excluding departure and any other flight associated taxes included within the Travel Prize), gratuities, services charges, passports, visas, travel insurance and all other ancillary costs associated with redeeming the Travel Prize. The Winner must obtain travel insurance to protect themselves against additional costs incurred in the event of unforeseen circumstances.
    5. The Travel Prize is not transferable or exchangeable and cannot be redeemed for cash. The Travel Prize must be taken as stated in the Specific Rules and no compensation will be payable if the Winner is unable to use the Travel Prize as stated. For the avoidance of doubt, if the Winner is, for whatever reason, unable to travel on a nominated date during this period, whether the failure was due to reasons beyond the Winner's control or otherwise, then the Winner will forfeit the Travel Prize.
    6. The Promoter makes no representation as to safety, conditions and other issues that may exist at any destination. International travel advice can be obtained from various sources, including government, local consular offices and the web site of GOV.UK for travel advice. The winner accepts the Travel Prize at their own risk.
    7. All travel is subject to the terms, conditions and restrictions of the Travel Prize service providers. Any travelling companion included in the Travel Prize (if applicable) accepts the Travel Prize subject to these terms, conditions and restrictions as if references to the Winner in the relevant clauses were to the travelling companion. The Winner and their travelling companion must sign a legal release, in a form acceptable to the Promoter in its absolute discretion, if requested by the Promoter.


Sunshine Radio Responsibility

  1. Sunshine Radio reserves the right to amend, vary, extend or discontinue a Promotion at any stage, for any reason.
  2. Sunshine Radio takes no responsibility for any inability to enter, complete, continue or conclude the Promotion due to equipment or technical malfunction, busy lines, inadvertent disconnection, texts with a misspelt keyword, texts to an incorrect short code, Acts of God or otherwise.
  3. To the fullest extent permitted by law Sunshine Radio will not be liable for any loss or damage whatsoever (including but not limited to direct or consequential loss) or for personal injury as a result of Promotion entry or winning the prize.
  4. Where the prize is to be supplied by an entity outside Sunshine Radio control and that entity fails, for whatever reason, to supply the prize, Sunshine Radio has no responsibility for the provision of the prize and is not obliged to provide an alternative prize or to take legal action to require the prize supplier to provide the prize.




  1. Participation in the Promotion is deemed acceptance of these Terms and Conditions.
  2. If the Winner does not accept these Terms and Conditions the prize will be forfeited.

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