Welsh Water has been ordered to pay nearly 40-million pounds to customers over poor performance.
The industry watchdog found the firm misled people over its record in tackling leaks and saving water.
Ofwat says an investigation found "significant failure" in governance and management oversight at the company.
The water sector has been under intense scrutiny over leaks and raw sewage spills.
Prolific shoplifter jailed and banned from stores in Monmouth
A prolific shoplifter has been jailed for theft and barred from stores in Monmouth after being issued with a two-year criminal behaviour order (CBO).
Appeal to locate Herefordshire man who failed to appear at court
Gwent Police are appealing for information to find 35-year-old Michael Hitchings from Herefordshire.
Supported accommodation for care leavers to open in Abergavenny
A council is still searching for one more property to complete the first stage of opening its own homes for children in and leaving care.
Concerns raised as calls to mental health team went unanswered
Calls to a mental health team went unanswered because support workers had been given the wrong phone number.
£200,000 available in grants for community, voluntary and sporting groups
More than £200,000 will be available in grants for community, voluntary and sporting groups across Gwent this year.
Light rain
High: 17°C | Low: 9°C
Light rain
High: 16°C | Low: 9°C
Light rain
High: 16°C | Low: 9°C
