Visiting arrangements have extended at Wye Valley NHS Trust hospitals which means inpatients can now have visits from family and friends for longer periods.
Children and young people are welcome, although it is sensible to avoid bringing very young children into hospitals where possible and this needs to be discussed with ward staff in advance.
All non-urgent clinical activity stops during mealtimes to allow patients to eat their meals in a calm and relaxing environment without unnecessary interruption. Please avoid visiting at mealtimes unless you would like to help your relative or friend with their meal.
The new arrangements, which come into place, Monday, October 17, apply to the general wards at Hereford County Hospital and the three community hospitals at Ross-on-Wye, Leominster and Bromyard.
Patients and visitors are required to wear a face masks in most clinical areas at Trust sites – inpatient areas, bedded areas, Emergency areas (Emergency department, and Same Day Emergency Care). Masks do not need to be worn in outpatient areas.
Lucy Flanagan, Chief Nursing Officer at the Trust, said: “We know how important it is for patients to be able to have visits from loved ones and friends during their hospital stay, and we’re very pleased that patients can now have extended visiting times.”
The updated visiting arrangements at the Trust’s hospitals are as follows, with the exception of the wards closures detailed below:
Visiting restrictions are available on the Trust’s website, visiting page - www.wyevalley.nhs.uk/about-us/our-performance/infection-prevention/coronavirus-public-health-england-advice/visiting-restrictions.aspx
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Location |
Arrangements - visiting times |
|
Paediatrics – County Hospital |
A maximum of two parents or carers can be present at all times, with the exception of an overnight stay where only one can be present. General visiting for siblings, wider family and friends 2pm to 8pm (excluding meal times). |
|
Paediatric Emergency Department/ Paediatric Assessment Unit |
Due to limited space, a maximum of one parent/carer can be present at any time. |
|
Special Care Baby Unit (SCBU) – County Hospital |
Parents can be present at all times. Siblings are permitted to visit during the day with a parent. Grandparents can visit between 3pm and 7pm. If the nurseries are busy one hour slots should be offered. |
|
Maternity – County Hospital |
Delivery suite: Two birth partners are permitted to visit/support 24/7. These are not interchangeable and must be the same two people. Maternity ward: Partners: 9am to 9pm Siblings: 9am to 9pm (accompanied by partner) Family and friends: 1pm to 4pm |
|
County Hospital: Ashgrove Ward Medical escalation Ward |
Ashgrove Ward is currently closed to visitors due to cases of COVID-19. Unless there are exceptional circumstances - please speak to the nurse in charge A maximum of two visitors at a time - 10am to 7pm Visitors should be asked to leave the bed area for a short time during ward rounds and essential patient care activities to protect the patient’s privacy and dignity. However, if appropriate and the patient consents, a relative being present during a ward round is beneficial to both the patient and the Trust. It can assist and support communication as well as an understanding of care planning and next steps.
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|
Coronary Care Unit |
A maximum of two visitors at a time - 10am to 1pm and 4pm to 7pm (we ask that 1pm to 4pm is respected as rest time) |
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Intensive Care Unit |
A maximum of two visitors at a time - 10am to 7pm Visitors should be asked to leave the bed area for a short time during ward rounds and essential patient care activities to protect the patient’s privacy and dignity. However, if appropriate and the patient consents, a relative being present during a ward round is beneficial to both the patient and the Trust. It can assist and support communication as well as an understanding of care planning and next steps. |
|
Emergency Department |
There are no specific visiting times - patients in the Emergency Department can be escorted by one relative/carer while they receive treatment in the department |
|
Diagnostics and outpatient departments |
There are no specific visiting times - patients can be accompanied by one relative/carer. |
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Community hospitals: |
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Bromyard Leominster Ross-on-Wye |
Please note that Leominster and Ross community hospitals are currently closed to visitors due to COVID-19 cases. Unless there are exceptional circumstances, please speak to the nurse in charge. A maximum of two visitors at a time - 10am to 7pm Visitors should be asked to leave the bed area for a short time during ward rounds and essential patient care activities to protect the patient’s privacy and dignity. However, if appropriate and the patient consents, a relative being present during a ward round is beneficial to both the patient and the Trust. It can assist and support communication as well as an understanding of care planning and next steps.
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