Welsh Water has been ordered to pay nearly 40-million pounds to customers over poor performance.
The industry watchdog found the firm misled people over its record in tackling leaks and saving water.
Ofwat says an investigation found "significant failure" in governance and management oversight at the company.
The water sector has been under intense scrutiny over leaks and raw sewage spills.
Farm festival organisers hit back over sound complaints
Managers at a Herefordshire festival site, noise from which neighbours said was inflicting “torture” on them, have hit back.
Man charged with armed robbery offences
A man has been charged with armed robbery offences in relation to an incident at Lea Garage on the A40 in Herefordshire last month.
Go-ahead for extra rooms at historic Hereford hotel
A “landmark” Hereford hotel has gained permission to turn underused rooms into extra accommodation to meet demand.
Parked cars ‘stop me getting on bus’
A pensioner and wheelchair user in a Herefordshire village says inconsiderate drivers are preventing him using its bus stop, and the council won’t step in to help.
Herefordshire country pub ‘can’t be used as HMO’
The owner of a closed Herefordshire country pub has been told its current use as a house of multiple occupation (HMO) is not allowed.
Town pub’s new signage passed
A planned new look for a historic Herefordshire pub in a prominent spot has been given the go-ahead – but there’s a catch.
Plan to restrict farm’s festivals draws strong response
A Herefordshire festival, event and glamping venue could have its late licence restricted or withdrawn entirely over persistent late-night bass noise which neighbours claim is “torture”.
Where new spending on Herefordshire schools will go
A six-figure sum is to be spent creating a “social, emotional and mental health (SEMH) base” at a Herefordshire school.
Sunny intervals
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Sunny intervals
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Sunny intervals
High: 16°C | Low: 2°C