On Air Now

Leon Oldman

Noon - 4:00pm

Hannah, 22, died after buying poison online - why her death raises serious questions for NHS

You are viewing content from Sunshine Radio Herefordshire. Would you like to make this your preferred location?

Sunday, 19 October 2025 13:29

By Laura Bundock, health correspondent

Pete Aitken says his daughter Hannah would still be alive if she hadn't been sent to a series of "failing" mental health hospitals, which made her increasingly unwell.

Warning: This article contains references to suicide

Hannah Aitken was 22 when she took her own life two years ago. Her death has left her family in turmoil.

"I think about Hannah every hour of every day, more than once, every hour, every day," her dad Pete says.

Throughout the family home are photos, candles and purple flowers, Hannah's favourite colour. Her parents have planted a tree in the garden where her beloved trampoline once stood.

Hannah had autism and ADHD and struggled with her mental health. In 2017, she was sent to Huntercombe Hospital-Stafford. It was in special measures when she arrived.

Pete says the unit made Hannah worse. "I don't believe that they gave her any care or treatment there that helped her."

Over a period of four years, Hannah was sent to six different mental health hospitals. The majority were publicly funded and privately run.

Three were rated by the care regulator, the CQC, as either "inadequate" or "requires improvement". Two of the units were closed down while Hannah was a patient.

"That to me is an indication of how bad the system is, and how bad the care that she received was," Pete says. "All they could do was... like prison, keep her safe, but not give her any quality of life. They took all that away from her."

Over the years, Sky News has investigated failings within the mental health system, including the Huntercombe Group, which ran a number of hospitals.

Hannah emailed Sky News to share her story in 2023, following one of our reports.

"I will never forget what I was put through," she wrote. "I put up with so much and it's only now I realised it wasn't right, for years I blamed myself."

Hannah never fully recovered from her hospital admissions. In September 2023, she took a fatal dose of poison, which she had bought online.

Her family are now campaigning for a change in the law governing poisons.

"One gram of this poison is lethal," says Pete. "We found out from Hannah's inquest she ordered a kilogramme of 99.6% purity.

"There is a legitimate use for it, but we understand that the concentration for that is something like less than 1%."

Hannah's death once again raises questions about why the NHS outsources mental health services to failing private providers.

Read more from Laura Bundock:
Warning of six million new cancer cases - with these areas worst hit
Hospital accused of 'covering up' concerns about suspended surgeon

An NHS England spokesperson said: "Our thoughts are with Hannah's family at this incredibly difficult time.

"The NHS has repeatedly made clear that all services must provide safe, high-quality care, irrespective of whether they are NHS or independent sector-led, and we continue to work closely with the CQC to monitor, identify and take appropriate action where it is needed."

Elli Investments Group, the owners of The Huntercombe Group until 2021, has said they regret that these hospitals, which were independently managed, failed to meet expectations

Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK. In the US, call the Samaritans branch in your area or 1 (800) 273-TALK

Sky News

(c) Sky News 2025: Hannah, 22, died after buying poison online - why her death raises serious questions for NHS

More from Videos

Today's Weather

  • Hereford

    Heavy Rain

    High: 15°C | Low: 8°C

  • Abergavenny

    Heavy Rain

    High: 15°C | Low: 10°C

  • Monmouth

    Heavy Rain

    High: 15°C | Low: 9°C

Like Us On Facebook